Hail days in this county are documented, dated and public. A storm inspection ties what is on your slopes to one of those dates, in photographs, before four other people have walked the roof and added their own marks to it.
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Six boxes, about thirty seconds. You pick when to be called back, and that is when the phone rings.
Or call (512) 543-9525The federal storm events database lists 19 separate days with hail of 1.50 inches or larger in Travis County between 2010 and 2025, and 39 days at 1 inch or larger. September 24, 2023 was the worst of them. The entry for that evening records three-inch hail on Burnet Lane in the Brentwood area. It carries $300 million in property damage on the Travis County line, part of a complex the agency ties to $1.3 billion in hail losses across three states. April 9, 2024 put 2.50 inch stones down near Camp Mabry. For scale, forecasters read 1 inch as a quarter, 1.75 inches as a golf ball, and 3 inches as a tea cup.
National roofing guidance draws a hard line: an asphalt shingle has to be punctured or fractured before it counts as functionally damaged. Fractures start on the underside, where tensile strain peaks, and travel upward, which is why an impact fracture is always detectable from below. On the surface, the same impact often reads as a localized soft spot you can feel with a fingertip, described in that guidance as a bruise. Granule loss by itself is not functional damage; it begins the day the shingle is manufactured. The test is whether water-shedding capability has been reduced or expected service life shortened. The same source publishes threshold sizes, the smallest stones that can damage a covering: 1 inch for lightweight three-tab shingles, 1.25 inches for heavyweight laminated shingles, 1.50 inches for clay tile and 1.75 inches for concrete tile.
Blisters are the first. Trapped gases such as air or water vapor expand inside the shingle and leave round craters that never came from the sky. Foot traffic is the second, and it has its own signature. On wood, footfall splits lack the surface indentation an impact leaves; on slate and tile, near-linear fractures across a piece usually mean somebody walked it. The third is repair itself, because a spread of mastic or a punctured blister erases the record. All three are arguments for documenting a roof early, while the surface still holds only what the storm put there.
Check this before you hand anyone a signature. The state roofing trade association says on its own licensing page that the Texas Department of Licensing and Regulation does not administer licensure for roofing contractors. Anyone can call themselves a roofer, and a roofer is not required to be knowledgeable, insured, licensed or registered with the state. That association runs a voluntary credential instead. It asks for a principal of a Texas-domiciled roofing company for at least two continuous years, a fixed physical address, and exams passed at 70 percent or better. It also asks for general liability coverage of $500,000 combined single limit on commercial work, or $300,000 residential. Private credential, not a state one, and the difference changes how you check a company.
Insurance Code section 4101.251(b) is one sentence long. A roofing contractor may not act as an adjuster or advertise to adjust claims for any property where it is providing or may provide roofing services, whether or not it holds an adjuster license. The state insurance department adds that a website counts as advertising under its own rule. A contractor is still free to give you and the insurer an estimate and to talk through the technical detail in it. What it cannot do is advocate for you on the claim or tell you what your policy covers and excludes.
Insurance Code section 707.002 requires the insured to pay any deductible on a first-party property claim. Business and Commerce Code section 27.02 makes it an offense to pay, waive, absorb, rebate or credit that deductible, or to advertise doing it, and grades the offense a Class B misdemeanor. That section also requires a 12-point boldface notice in any insurance-funded repair contract priced at $1,000 or more. Section 707.004 then lets an insurer hold back recoverable depreciation until it receives reasonable proof the deductible was paid, such as a canceled check, a money order receipt, a credit card statement or an executed financing contract. An offer to make your deductible disappear is an offer of a paperwork problem.
Read the assignment language first. The insurance department warns specifically against signing anything saying the homeowner agrees to the listed repairs for the value of insurance proceeds, because the contractor then collects every dollar of the payment. Two statutes help after a disaster. Business and Commerce Code section 58.003 requires a written contract and bars payment before work begins, with partial payments limited to what completed work supports. That chapter does not reach a contractor who has kept a physical business address in this county or an adjacent one for the year before the contract, which is one practical reason to prefer a local operation. Under the state's door-to-door rules, a sale over $25 made away from the seller's place of business generally carries three business days to cancel.
Test squares get marked on each slope and the impacts inside them counted, so a density can be reported instead of an adjective. Soft spots get located by hand, photographed with something for scale, and tied to their position on the roof. Metal accessories and vents get read as corroborating evidence, since a dented turbine above an unmarked shingle field is a story in itself. The report should separate what was observed from what it might mean, name the date of loss you supplied, and stop there. Cost follows slope count and access.
Storm Damage Roof Inspection in Austin. Call (512) 543-9525 and a technician is dispatched with the parts on the truck. You get the price before the work starts.
Call (512) 543-9525The City of Austin reports 41% citywide tree canopy cover in 2022, measured from summer satellite imagery.
Why it matters: Mature canopy makes it important to document roof areas under branches and shade. An inspection can identify roof contact, debris accumulation, and the condition of shaded roof planes instead of attributing every issue generally to trees.
Source: austintexas.gov
Texas Department of Insurance says an insurer generally has 15 business days to acknowledge a claim and, after receiving the information it needs, 15 business days to accept or reject it; an extension may apply in some circumstances.
Why it matters: A dated inspection report with clear roof photos gives an Austin homeowner a record to keep with the claim file. It documents roof conditions before or alongside an insurer's own adjuster inspection, without promising a coverage outcome.
Sources: tdi.texas.gov · statutes.capitol.texas.gov
Austin Development Services lists Residential Express Building Permit triggers for roof repairs replacing decking boards over 128 square feet, or for more than 50% roofing replacement on a property in the Wildland-Urban Interface Code Area.
Why it matters: A roof inspection can identify damage and define a repair scope, but the scope may also require City review. Some asphalt-shingle work without structural effect may be exempt, while WUI properties can have additional roof-material requirements.
Source: austintexas.gov
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